Quality workmanship and strict standards 

There are many aspects of quality in a business context, though primary is the idea the business produces something, whether it be a physical good or a particular service. These goods and/or services and how they are produced involve many types of processes, procedures, equipment, personnel, and investments, which all fall under the quality umbrella. Key aspects of quality and how it's diffused throughout the business are rooted in the concept of quality management:

Quality Planning  -Quality planning is implemented as a means of "Developing the products, systems, and processes needed to meet or exceed customer expectations." this includes defining who the customers are, determining their needs, and developing the tools (systems, processes, etc.) needed to meet those needs.

Quality Assurance -Quality assurance is implemented as a means of providing enough confidence that business requirements and goals (as outlined in quality planning) for a product and/or service will be fulfilled. This error prevention is done through systematic measurement, comparison with a standard, and monitoring of processes.

Quality Control -Quality control (qc) is implemented as a means of fulfilling quality requirements, reviewing all factors involved in production. The business confirms that the good or service produced meets organizational goals, often using tools such as operational auditing and inspection. Qc is focused on process output.

Quality Improvement -Quality improvement is implemented as a means of providing mechanisms for the evaluation and improvement of processes, etc. In the light of their efficiency, effectiveness, and flexibility. This may be done with noticeably significant changes or incrementally via continual improvement.